Merchant Research Reprsentative

Walkin on 24th Jun

Company

GROUPON SHARED SERVICES PVT LTD

Qualification

Graduate

Experience

0 - 3 Yrs

Salary

INR 1,50,000 - 2,25,000 P.A.

Work Location

Chennai

Job Description

The Merchant Researcher performs a variety of tasks related to the data integrity of Groupons database. Primary tasks include internet research for correct merchant details like name, address, business, website, reviews, etc, and correcting any errors or discrepancies that are found.

Responsibilities :

Conduct comprehensive internet research
Evaluate merchant quality based on metrics calculated from a variety of sources, including reviews, press, and social media
Use Salesforce CRM software to perform primary tasks, including:
o Accurate and complete entry of merchant information
o Database search queries
o Mapping of relationships between related businesses
o Merging of duplicate records
Achieve productivity and quality targets and benchmarks

Excellent attention to detail
Strong computer literacy
Strong working knowledge of internet research
Excellent written and verbal communication skills
Excellent data accuracy skills
Consistency in performance
Creative and analytical problem solvers with a passion for operational excellence
Comfort in interacting with Salesforce or other CRM software preferred, but not required
Willingness to take initiatives & responsibilities including 24/7/365 availability, including the willingness to work on weekends, and outside of the 'standard' workday

Title: Merchant Research Reprsentative

Process: Non-Voice (Email & Chat)

Experience: Freshers / 0-3 years experience

Communication: Excellent Verbal and Written Communication is mandatory

Work Timings: Night shift -predominantly & Weekly 2 days off

Transportation: Cab Provided Pick and Drop (30 KMS Radius)

Dress Code: Casuals

Work Envy: Flexible and Friendly

Work Location: DLF IT PARK , CHENNAI

Basic Requirement : Graduation should be completed

Note : 
 
*People who walks in after 9.00 AM will not be able to taken  
  forward to interview process.

* Please carry this mailer along with your original ID proof (PAN card, Driving License or Aadhar Card) along with your original educational & employment documents

Address

  • Time: From 8.00 AM to 9.00 AM
  • Venue: Chennai

Contact

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