Walkin on 26th Sep to 29th Sep
CompanyIson Bpo India Pvt Ltd
Experience1 - 5 yrs.
No of Openings2
Designation : MIS Executive / WFM
Primary Skills: MIS, Automation, Analytical, Accuracy, Data management, timely report adherence, performance tracking, Good communication skills
MS Access knowledge must
Secondary Skills: logical thinking, problem solving, time management, accuracy, Knowledge of Microsoft Access, Presentation making, Ability to work in team, Decision making skills
1. The incumbent is expected to publish daily/weekly/monthly reports in a pre-defined format and frequency.
2. The distribution list of the reports is as per process requirements and is communicated to the executive by the reporting manager
Accurate and timely reports to be published.
To keep the report data bank ready for any requests received from time to time.
Reports/dashboard generation / Publishing Daily / Weekly / Monthly
Coordinating with Operations and other support groups
Measures performance against set KPIs
Provides insight on highlights /challenges as input for course correction
Satisfies client requirement from reporting perspective
Continuous engagement with internal customers Call Centre Operations team to identify analysis requirements, identify process gaps and provide regular reports to improve the performance.
Client interaction to understand and review requirement
- Time: From 10.00 A.M
- Venue: ISON India Pvt Ltd, No:143, MGR road, IIFL tower, 9th floor, Kandanchavadi, perungudi Chennai-96. Near: Apollo hospital.
- Telephone: 9578605060