Walkin on 11th Jan to 16th Jan
CompanyEnsure Support Services (INDIA) Limited
Experience1 - 2 yrs.
No of Openings15
We have an Immediate Opening for Process Associate at Ensure Support Services India Ltd Chennai for Central Control Tower- CCT Project
Role : Process Associate
Job Responsibilities : -
- Calls coordinating with engineers -call Scheduling ,Updating details
- Handling customer queries and escalation through mail phones or verbally
- Communicating with customers by telephone and email
- Follow up the external vendors
- Handling customer tickets and incidents
- Analyzing and determine the level of customer and providing service to the customer.
- Assigning work orders to next level engineer and follow up till closure
- Respond to customer phones and emails
Desired Candidate Profile:
- Good Communication skill with Hindi
- Basic technical knowledge on Desktop
- Hardware Background candidate preferable
- Qualification : UG
- Language skills : Good communication in English & Hindi Preferred
- Work Location : Chennai Location
- Salary : As per market standard.
- Notice Period : 15 to 30 days
Candidates who meets to the eligibility criteria can Send their update resume to the below mention Mail-ID .
- Time: From 10 AM
- Venue: SPL Guindy House 95,Mount Road GuindyChennai,Tamilnadu,India 600032
- Telephone: 044-30287834