Process Associate

Walkin on 11th Jan to 16th Jan

Company

Ensure Support Services (INDIA) Limited

Qualification

Graduate

Experience

1 - 2 yrs.

No of Openings

15

Work Location

Chennai

Job Description

We have an Immediate Opening for Process Associate at Ensure Support Services India Ltd Chennai for Central Control Tower- CCT Project

  Role : Process Associate

Job Responsibilities : -

  • Calls coordinating with engineers -call Scheduling ,Updating details
  • Handling customer queries and escalation through mail phones or verbally
  • Communicating with customers by telephone and email
  • Follow up the external vendors
  • Handling customer tickets and incidents
  • Analyzing and determine the level of customer and providing service to the customer.
  • Assigning work orders to next level engineer and follow up till closure
  • Respond to customer phones and emails

Desired Candidate Profile:

  • Good Communication skill with Hindi
  • Basic technical knowledge on Desktop
  • Hardware Background candidate preferable

Candidate Profile:

  • Qualification : UG
  • Language skills : Good communication in English & Hindi Preferred
  • Work Location : Chennai Location
  • Salary : As per market standard.
  • Notice Period : 15 to 30 days

Candidates who meets to the eligibility criteria can Send their update resume to the below mention Mail-ID .
Mail Id : This email address is being protected from spambots. You need JavaScript enabled to view it.

Address

  • Time: From 10 AM
  • Venue: SPL Guindy House 95,Mount Road GuindyChennai,Tamilnadu,India 600032

Contact

  • Telephone: 044-30287834
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
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