Voice Process ( Inbound / Outbound)

Walkin on 5th Oct to 29th Oct

Company

Cholamandalam MS General Insurance

Qualification

Graduate

Experience

0 - 4 yrs

Salary

1,00,000 - 3,50,000 P.A.

No of Openings

15

Work Location

Chennai

Job Description

Designation : Customer Service Executive (Voice Process) Hindi Mandatory
Qualification : Any Degree/ 12th + Diploma (3 years)
Industry : BPO
Process : Voice process (Inbound/Outbound)
Shift : Rotational Shift
Eligibility : Fresher/ Experienced
No of Requirements: 15
Job location : Chennai

Languages Known : Hindi (Mandatory), English & Malayalam /Telugu/ Kannada/ Marathi.
Salary : Not a constraint for the right candidate
Job Description:
1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
2. Identifying and assessing customers needs to achieve satisfaction.
3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5. Keep records of customer interaction
Graduates/ PG. Should be fluent in English, Hindi (Mandatory) and one regional language
Relevant experience in customer service would be an added advantage.
 
Very good spoken English & Good Attitude

Interested can please forward your updates resume to This email address is being protected from spambots. You need JavaScript enabled to view it. / Reach @ +91 7667620910

Address

  • Time: From 10.30 am to 12.30 pm
  • Venue: Chola MS No.234, Parry House, 4th Floor, NSC Bose Road, Chennai - 600001

Contact

  • Telephone: +91 7667620910
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
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