Voice Process ( Inbound / Outbound)

Walkin on 8th Nov to 30th Nov


Cholamandalam MS General Insurance




0 - 4 yrs


1,00,000 - 3,50,000 P.A.

Work Location


Job Description

We have an urgent requirement for CRM Voice process for inbound & outbound process:

Designation : Customer Service Executive (Voice Process) Hindi Mandatory
Qualification : Any Degree/ 12th + Diploma (3 years)
Industry : BPO
Process : Voice process (Inbound/Outbound)
Shift : Rotational Shift
Eligibility : Fresher/ Experienced
No of Requirements: 15
Job location : Chennai

Languages Known : Hindi (Mandatory), English & Malayalam /Telugu/ Kannada/ Marathi.
Salary : Not a constraint for the right candidate
Job Description:
1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
2. Identifying and assessing customers needs to achieve satisfaction.
3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5. Keep records of customer interaction
Graduates/ PG. Should be fluent in English, Hindi (Mandatory) and one regional language
Relevant experience in customer service would be an added advantage.
Very good spoken English & Good Attitude

Interested can please forward your updates resume to This email address is being protected from spambots. You need JavaScript enabled to view it. / Reach @ +91 7667620910


  • Time: From 10.30 am to 12.30 pm
  • Venue: Chola MS No.234, Parry House, 4th Floor, NSC Bose Road, Chennai - 600001


  • Telephone: +91 7667620910
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
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