Walkin On 10th Jan to 13th Jan
CompanyTECH MAHINDRA LIMITED
Experience0 - 4 yrs.
No of Openings150
Designation : Associate Customer Support
Qualification Required : Graduate / Post Graduate / Under-Graduate
Experience Required : 0 - 3 Years
Skills Required : Good Communication skills and basic computer knowledge
Job Roles & Responsibilities :
1) Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Time: From 10 AM - 2 PM
- Venue: Tech Mahindra Ltd SBC Tech Park Ambattur Industrial Estate Near Telephone Exchange Bhavan